Angry patrons left a scathing review of a bar in Edinburgh after they were accused of not paying a bill.
The furious gambler was visiting Slug and Lettuce on George Street for her 50th birthday, but said they ended up leaving and said her birthday was “ruined”.
The shopper claimed they were seated at a high table that was not suitable for her elderly parents.
She then described how she waited in a bar for 15 minutes while people who were “drunk and kissing and screaming” squeezed past her.
When she was served, she stated that the staff said they hadn’t paid for the food even though they hadn’t ordered it yet.
She claimed that the servers repeatedly interrogated her in an attempt to explain.
In a scathing TripAdvisor review, she accused the staff of being “unprofessional” and ignoring Covid safety.
She wrote: “The bar staff were more interested in serving these students their cheap cocktails.
“No one was monitoring the situation and I’m pretty sure Covid rules required you to wear masks in the bar, which no one did.
“When I was served, I was accused of not paying my last meal bill. I explained that we did not eat, but this was repeatedly questioned.
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“We ended up leaving, which completely ruined my birthday.
“Stay away unless you want to be visited by a non-professional.
“Definitely more interested in student money than protecting others from Covid.”
The bar reacted to the sharp review and apologized for the “confusion” with the bills.
I’m a Spoons bartender - we always know that when customers flirt with us, they all do the same thing.
The staff responded, “We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was less than satisfactory.
“When booking, we advise you to inform us of any preconditions so that we can make your visit as pleasant as possible.
“We apologize for the billing confusion and will continue to look into this issue with the maintenance team. We hope we can use the points you earn to improve the situation. We hope you have a great day.”
The brutal review comes a week after the Edinburgh club shared the personal details of dozens of customers on Facebook.
The players’ names, addresses and bank details were posted online in good faith in an attempt to reunite them with lost property.
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